Pike fish market

It was interesting to see how much of an impact the positive attitudes of the employees rubed off on the customers. The best way for an organization to make their customers happy is to ensure that their employees are happy. Especially in a market like fish, little distinguishes one markets fish from another. Pike fish market is able to seperate themselves from other fish stands by offering a great experience. They are more in the industry of customer service rather then selling fish. People from all over the world go to this market because it is so unique and creative. The leaders in this company understand the importance of creativity and interpersonal skills. If using a styles approach, they would definitely be high on the relationships spectrum. The video also showed how one person can make a difference without acquireing any new skills. One of the employees decided to have a more positive attitude at work and that immediatly improved his day and his customer's experience.